Returns and flavor swaps
Draft policy · not yet in effect
Don't like the taste
Proposed: trial sachet cost credited toward a big tub, or one free flavor swap. Eligible products, limits, number of swaps, time frame and shipping: [Add real data]
Damaged or wrong item
How to contact us, evidence needed, time limit to report and who pays shipping: [Add real data]
How returns work
- Send us your order number and the problem
- We'll tell you how we'll check it and how to send it back
- Get a replacement or refund under the confirmed terms
Inspection and refund time frame: [Add real data]
Your rights and consent
Price and running-low alerts are opt-in, can be withdrawn at any time and are never tied to a purchase.